Cannot Expand Folder Delegate Access. For example: Tina has When I give a user full access to the share
For example: Tina has When I give a user full access to the shared mailbox, it appears in the sidebar in about 5-10 minutes. Learn to Fix the “Cannot Expand the Folder” Error https://www. We gave them the "Read and Manage" Permissions in the 365 Admin Center. Cannot access Outlook folder. On the Permissions tab, To resolve this issue, start by ensuring that the folder contains fewer than 500 subfolders. This will allow the delegates to open the mailbox and view, add, and remove the contents of the mailbox. Execute this solution and try disabling Multiple factors behind this error can be broadly categorized into several causes: 1. Is there some way to get to those folders? In reading up on the IPA, it makes it seem like it's a separate mailbox, so I'm wondering if there's some other access that needs to be granted. The one (small) extra permission that is needed to be able to add a Mailbox to Outlook’s Navigation Pane is the “Folder visible” permission on the Enable the Cached Exchange Mode. Delegated access to mailbox "cannot expand folder" Software & Applications microsoft-office-365 microsoft-exchange question general-saas-cloud-computing FrenchToast (FrenchToast) Delegated access to mailbox "cannot expand folder" Software & Applications microsoft-office-365 microsoft-exchange question general-saas-cloud-computing noitforyou (NoITForYou) FolderVisible needs to be set on every folder in the path to the folder you're trying to delegate. nucleustechnologies. This occurs while expanding a shared folder or folder in a Cannot access another user's mailbox folder - Exchange Describes an issue in which a user receives an error message when trying to access another user's mailbox folder in Outlook. I’m setting up a bunch of delegates on some mailboxes. e. Permissions and Access Issues. If someone just gives you delegate access to their particular folder (inbox folder), Hello, We are having an issue allowing users to access a delegate mailbox. Read our expert guide and troubleshooting tips to resolve “Cannot Expand the Folder" error in Microsoft Outlook. I’m getting the message below when trying to expand the mailbox. In the case of Inbox, you need to grant FolderVisible permissions on the root: Users see a pop-up error in MS Outlook saying “Outlook cannot expand the folder”. When they try to open the folder they receive the error: "Cannot expand the folder" and more Struggling with "Cannot Expand the Folder in a Shared Mailbox"? Find effective tips and tricks to resolve this problem effortlessly. " This usually means Outlook can't connect properly to set up delegate permissions, possibly due to a connection issue or a damaged Outlook profile. The guide is meant for all versions of Outlook app users In this video, I'll guide you through troubleshooting the frustrating "Cannot expand the folder" error in Microsoft Outlook. In order to add the shared mailbox the AD account When you attempt to view delegated mailbox through OWA, did you right-click your name in the folder list, choose Add shared folder and then type in the address manually? If not, retry it to For example if user 2 had previously granted delegate permissions to specific folders (i. After adding the user Please clarify you have delegated access to another account inbox folder instead of the entire mailbox. I've added full access permissions for each mailbox via powershell: Add-MailboxPermission -Identity "STAFF" -User" "BOSS" When we share these folders out to the user it shows in the user's Outlook desktop app (classic) but when we click on the folder it gives the error "Cannot expand the folder". Here are 6 ways to solve 'cannot open folder' error in Outlook app on your computer. I double-checked We would like to show you a description here but the site won’t allow us. Ever since then everytime I close and relaunch outlook I get the error "Cannot Expand Folder" when trying to expand/access this one specific email accounts folders. Delegated access to mailbox "cannot expand folder" Software & Applications microsoft-office-365 microsoft-exchange question general-saas-cloud-computing Jeff_D (Jeff_D) August 1, I’ve created a mailbox in Exchange 2010 and set up delegate access to an AD security group. Cached Exchange Mode is highly recommended if you use Make the folder “Visible” Before performing this solution ensure that there are extra Disable the Cached Mode. Shared folders or delegated access privileges may be The “Cannot expand the folder” error in a shared mailbox can stem from permissions, sync issues, corrupted files, or software glitches. Running Exchange 2010 and Outlook 2010. By following You can enable folder visibility by following these steps: Opens the Folder Permissions dialog box for the mailbox folder. Were you able to open or expand the folder before? As mentioned in my post above, I can open the mailboxes singularly by using Open & Export - Other User's Folder. If you have the required permissions, you can access another user's mailbox using Outlook. The Resolution: To resolve the issue, you need to grant Full Access permission to the mailbox. Inbox, Calendar, etc from the delegates permissions interface) then these permissions can be A user wanted to have full access to multiple mailboxes. com/b We have discussed reasons for the issue of Outlook mailbox folders not opening, and manumore. I’m on Exchange 2013 and Office 2010. The user can access this shared mailbox from OWA without issue. This error can prevent you from Delegated access to mailbox "cannot expand folder" Software & Applications microsoft-office-365 microsoft-exchange question general-saas-cloud-computing FrenchToast (FrenchToast) If I try to add the bad mailbox, I can add it, but I cannot expand it (getting the error at the top of this post). In this scenario, some users cannot expand the folders of the on-premises mailbox, and they can see only free/busy data in the Outlook calendar even though they have Full Access or Editor/Reviewer Boss wants access to all staff mailboxes (31 users). This feature is only available to work or school accounts using Microsoft 365 or Exchange Online. Then, check if you have permission to view the folder. You can also face a struggle in expanding the individual Disable Microsoft Outlook add-ins feature.
